Shipping policy

Where do you ship?

We ship to select domestic and international locations. Available shipping options will be shown at checkout based on your address.

How long does order processing take?

Orders are typically processed within 1–3 business days. Processing time does not include weekends or holidays.

How long does shipping take?

Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times will be displayed before you complete your order.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location, shipping method, and order size.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. Use this link to track your package.

What if my order is delayed?

Shipping delays can happen due to weather, customs, or carrier issues. If your order is delayed beyond the expected timeframe, please contact us and we’ll be happy to help.

What if my package is lost or stolen?

If your tracking shows your package as delivered but you have not received it, contact us as soon as possible so we can assist you.

What if my order arrives damaged?

If your item arrives damaged, contact us within 48 hours of delivery with photos of the damage and your order number. We’ll work with you to resolve the issue.

Will I have to pay customs or import fees?

International orders may be subject to customs duties or import taxes. These fees are the customer’s responsibility and are not included in the item price or shipping cost.

Can I change my shipping address after placing an order?

Address changes are not guaranteed once an order is placed. Contact us as soon as possible if you need to update your shipping information.